Privacy Policy

Logos Audibles Africa Ltd ("Logos Audibles," "we," "us," or "our") operates the website www.logosaudibles.com (the "Site") and related services (the "Services"). This Privacy Policy explains how we collect, use, disclose, and protect information when you visit or interact with our Site and Services, while describing the choices and rights available to you.

By accessing or using the Site, you agree to the collection and use of information as described in this Privacy Policy. If you do not agree with this policy, please do not use the Site.

Because our audience is global, this Policy is written to address the requirements of several major privacy frameworks, including the EU/UK General Data Protection Regulation ("GDPR"), the California Consumer Privacy Act as amended by the California Privacy Rights Act ("CCPA/CPRA"), and Nigeria's Data Protection Act 2023 and Nigeria Data Protection Regulation ("NDPA/NDPR"). Where a specific law grants you rights beyond what is described generally below, that law controls.

Logos Audibles Africa Ltd controls your data and is responsible for the personal information collected through the Site. You can contact us using the details in Section 15 ("Contact Us") below.

We collect information you give us directly, information we collect automatically, and information we receive from third parties.

3.1 Information You Provide Directly

Depending on how you interact with our Site, this may include contact and account information such as name, email address, phone number, username, password and profile details, if you create an account, subscribe or contact us; communications such as messages, feedback or content you submit via contact forms, comment sections or email; transaction information such as billing details, shipping address and order history, if you purchase products, subscriptions or services (payment card numbers are processed by our third-party payment processors and are not stored on our servers, see Section 6); and user-generated content such as any audio, text or other content you upload or submit for publication.

3.2 Information We Collect Automatically

When you visit the Site, we and our service providers may automatically collect device and usage data such as IP address, browser type, operating system, device identifiers, referring/exit pages, pages viewed, time spent on pages and click activity; approximate location derived from your IP address or device settings; and cookies and similar technologies (see Section 4 below).

3.3 Information from Third Parties

We may receive information about you from:

• Analytics providers (e.g., Google Analytics).
• Advertising and social media platforms (e.g., Meta/Facebook, Google Ads), including when you interact with our ads or content on those platforms.
• Payment processors, for transaction confirmation and fraud prevention.
• Publicly available sources, where permitted by law.

We use cookies, pixels, web beacons and similar technologies to operate the Site, remember your preferences, analyse traffic and deliver advertising. Categories of cookies we use include:

You can control cookies through your browser settings, and where required by law (such as for EU/UK/EEA visitors), we will request your consent via a cookie banner before setting non-essential cookies. You can withdraw consent at any time by adjusting your cookie settings or browser controls. Disabling certain cookies may affect Site functionality.

We use third-party analytics and advertising tools, which may set their own cookies and collect data about your activity across other websites and over time. We do not control these third parties' use of such technologies; please review their respective privacy policies (e.g., Google's Privacy Policy and Meta's Privacy Policy) for more information.

We use the information we collect to:

• Operate, maintain and improve the Site and Services;
• Create and manage user accounts;
• Process transactions and fulfil orders;
• Respond to inquiries and provide customer support;
• Send administrative communications (e.g., confirmations, policy updates);
• Send marketing communications, where you have opted in or as otherwise permitted by law (you may opt out at any time, see Section 9);
• Personalise content and measure the effectiveness of our content and advertising;
• Detect, investigate and prevent fraud, abuse and security incidents;
• Comply with legal obligations and enforce our Terms of Use.

Legal Bases for Processing (GDPR/UK GDPR)

Where GDPR applies, we rely on one or more of the following legal bases:

• Consent, e.g., for non-essential cookies and marketing emails;
• Contract, e.g., to provide Services you request or fulfil an order;
• Legitimate interests, e.g., to secure the Site, improve our Services and conduct analytics, balanced against your rights and interests;
• Legal obligation, e.g., to comply with tax, accounting or regulatory requirements.

We do not sell your personal information for money. We may share information with:

• Service providers: hosting providers, analytics providers, email/communication platforms and payment processors who process data on our behalf under contractual confidentiality and security obligations.
• Advertising partners: platforms such as Google and Meta, to deliver and measure advertising (this may constitute a "sale" or "sharing" under CCPA/CPRA, see Section 10).
• Professional advisors: lawyers, auditors and consultants, as needed.
• Legal and safety purposes: to comply with law, respond to lawful requests from public authorities, or protect the rights, property or safety of Logos Audibles, our users or others.
• Business transfers: in connection with a merger, acquisition, financing or sale of assets, subject to standard confidentiality arrangements.
• With your consent: for any other purpose disclosed to you at the time of collection.

Because we serve a global audience, your information may be transferred to, stored and processed in countries other than your own, including Nigeria and countries where our service providers operate (which may include the United States and EU member states). Where required, we implement appropriate safeguards for such transfers, such as Standard Contractual Clauses approved by the European Commission or equivalent mechanisms.

We retain personal information for as long as necessary to fulfil the purposes described in this Policy, including to provide the Services, comply with legal obligations, resolve disputes and enforce our agreements. When information is no longer needed, we delete or anonymise it in accordance with applicable law.

Depending on your location, you may have some or all of the following rights regarding your personal information:

• Access: request a copy of the personal information we hold about you;
• Correction: request correction of inaccurate or incomplete information;
• Deletion: request deletion of your personal information, subject to legal exceptions;
• Restriction/Objection: object to or request restriction of certain processing, including direct marketing and processing based on legitimate interests;
• Portability: request a copy of your data in a portable format;
• Withdraw consent: where processing is based on consent, withdraw it at any time without affecting prior lawful processing;
• Opt out of targeted advertising and "sale"/"sharing" of data, see Section 10 (California) below;
• Lodge a complaint: with your local data protection authority (e.g., the Nigeria Data Protection Commission, an EU/EEA/UK supervisory authority, or your U.S. state attorney general).

To exercise these rights, contact us using the details in Section 15. We may need to verify your identity before fulfilling a request. You will not receive discriminatory treatment for exercising your privacy rights. You can opt out of marketing emails at any time using the "unsubscribe" link in the emails.

If you are a California resident, in the preceding 12 months we may have collected the categories of personal information described in Section 3, which we may have disclosed to service providers and advertising partners for the business purposes described in Section 6. We do not sell personal information for monetary payment; however, our use of advertising cookies and pixels may be considered a "sale" or "sharing" under CCPA/CPRA. You have the right to:

• Know what personal information we collect, use, disclose and (if applicable) "sell" or "share";
• Delete your personal information, subject to exceptions;
• Correct inaccurate personal information;
• Opt out of the sale/sharing of personal information and use of it for cross-context behavioural advertising;
• Limit use of sensitive personal information (we do not use sensitive personal information for purposes requiring an opt-out beyond what is disclosed here);
• Not be discriminated against for exercising these rights.

To opt out of the sale/sharing of your information for advertising purposes, adjust your cookie preferences via our cookie banner/settings, or contact us using the details in Section 15.

Where the Nigeria Data Protection Act 2023 and its regulations apply, we process your personal data lawfully, fairly and transparently, and you have rights of access, correction, deletion, objection and data portability as described in Section 9. You may lodge complaints with the Nigeria Data Protection Commission (NDPC).

The Site is not directed to children under the age of 13 (or the minimum age required by applicable local law, such as 16 in some EU jurisdictions). We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can delete it.

We implement reasonable administrative, technical and physical safeguards designed to protect personal information from unauthorised access, disclosure, alteration or destruction. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

The Site may contain links to third-party websites or services. This Privacy Policy does not apply to those third parties, and we are not responsible for their privacy practices. We encourage you to review the privacy policies of any third-party sites you visit.

If you have questions, concerns or requests regarding this Privacy Policy or your personal information, please contact us at:

Logos Audibles Africa Ltd · Email: info@logosaudibles.com · Location: Nigeria

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational or regulatory reasons. We will post the updated version on this page with a revised "Last Updated" date, and where required by law, we will provide additional notice or obtain your consent.